Privacy Policy

Introduction

Cajun Data Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and company name when you submit forms, schedule consultations, or request information
• Business Information: Details about your business operations, accounting needs, current systems, and service requirements
• Financial Information: When you become a client, we collect and process financial data necessary to provide bookkeeping and accounting services
• Analytics Data: We use privacy-focused analytics (Umami) to collect aggregate usage data including page views, navigation patterns, and referral sources. This data is anonymized and does not personally identify you.
• Cookies: We use essential cookies for website functionality and analytics. We do not use advertising or tracking cookies.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our bookkeeping and accounting services
• Respond to your inquiries and provide customer support
• Send you service-related communications, including confirmations and updates
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our legal rights
• Deliver requested resources such as our Job-Costing Starter Kit

We will never sell your personal information to third parties.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Written Information Security Program (WISP): Our security practices are governed by a comprehensive WISP that meets industry standards
• Encryption: Data is encrypted in transit using SSL/TLS and at rest where applicable
• Access Controls: We limit access to personal information to authorized personnel who need it to perform their job functions
• Secure Infrastructure: Our systems are hosted on secure, SOC 2 compliant infrastructure providers

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Services

We use the following third-party services to operate our business:

• Calendly: For scheduling consultations and meetings (subject to Calendly's privacy policy)
• Umami Analytics: Privacy-focused website analytics that does not use cookies or collect personal data
• Postmark: For sending transactional emails including form confirmations and service communications
• Pipedrive: CRM system for managing client relationships and sales processes
• QuickBooks Online: For providing bookkeeping services to our clients
• Gusto: For processing client payroll (when applicable)

These services have their own privacy policies and we encourage you to review them. We only share information necessary to provide our services.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications (service-related communications may still be necessary)
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client financial records are retained according to IRS and state regulations, typically 7 years after service termination. Marketing and inquiry data is retained until you request deletion or we determine it is no longer needed.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Effective Date" above. Your continued use of our services after changes constitute acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: